Some Ciao, RiRi pieces are handcrafted to order and will require up to 5-14 business days to produce. Once your order is complete, it is gift wrapped and dispatched that day. An email notification will be sent to you; providing a tracking number so you can monitor your piece's journey. 


Australian orders are shipped via Australia Post's express service. Flat rate of $10 for all orders. Orders can be tracked on the Australia Post website. This service is fully traceable. Domestic orders will be delivered within 1-4 business days once dispatched.


International orders are shipped via Australia Post, eParcel; registered International Post service. This service is not fully traceable. You will receive a notification email that your order has been shipped and delivered. To upgrade your service please contact us via email prior to placing your order. International orders will be delivered within 7-10 business days once dispatched. 

Please note prices do not include relevant overseas custom duties and/or other taxes that you may incur is the responsibility of the customer.

If you have any questions regarding international orders please email